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  • BJ ELECTRIC SUPPLY, INC.
    MERCHANDISE RETURN POLICY
  • All special ordered or non-stock items must have prior approval before being returned.  Customer will contact the BJ Electric Supply Returns Coordinator to initiate the return.

  • Special order or non-stock items are subject to manufacturer’s approval and inspection upon return. Customer credit will not be issued until BJ Electric Supply has received credit from the manufacturer.  Made-to-order, discontinued and outdated items are not returnable.

  • All merchandise must be in re-sellable condition and in its original packaging.  BJ Electric Supply reserves the right to refuse any merchandise deemed unsellable.

  • Merchandise may be returned for credit within 30 days from date of purchase unless otherwise negotiated.

  • All returns must be accompanied by original invoice or picking ticket number.

  • All returns are subject to a restocking charge.

  • Credit will be issued based on BJ Electric Supply count and inspection of merchandise.

  • Credit will be issued to customer’s account upon acceptance and approval by BJ Electric Supply of returned material.  Replacement items will be billed to the customer.

  • Cash sale credit will be issued upon acceptance and approval by BJ Electric Supply of returned material.

  • BJ Electric Supply is not responsible for removal or installation of defective or replaced product.

  • Customer must have material prepared and ready when being picked up by BJ Electric Supply.
    Thank you in advance for your cooperation.
    As always, we appreciate your business!!

 

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