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    BJ ELECTRIC SUPPLY, INC.
    MERCHANDISE RETURN POLICY


  • All special ordered or non-stock items must have prior approval before being returned. Customer will contact the BJ Electric Supply Reverse Logistics Coordinator to initiate the return.

  • All merchandise must be in re-sellable condition and in its original packaging.  BJ Electric Supply reserves the right to refuse any merchandise deemed unsellable.

  • Merchandise may be returned for credit within 30 days from date of purchase unless otherwise negotiated.

  • All returns must be accompanied by original invoice or picking ticket number.

  • All returns are subject to a restocking charge and any freight and handling charges.

  • Credit will be issued based on BJ Electric Supply count and inspection of merchandise.

  • Credit will be issued to customer’s account upon acceptance and approval by BJ Electric Supply of returned material. 
    Replacement items will be billed to the customer.


  • Cash sale credit will be issued upon acceptance and approval by BJ Electric Supply of returned material.

  • BJ Electric Supply is not responsible for removal or installation of defective or replaced product.

  • Customer must have material prepared and ready when being picked up by BJ Electric Supply.

 

Garth Peck
Reverse Logistics Manager
608-252-4815 phone/fax
garthp@bjeclectric.com

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